Web Channels :- Websites, Blogs, Landing Pages
Facebook Messenger
Twilio WhatsApp
WhatsApp Business
Telegram
Skype
Line
Viber
Slack
Chatbots provide a personalized experience to end-customers without increasing the costs. Our expert chatbot development team develops advanced cloud based and open-source chatbots that offer human-like conversation experience. Suitable for omnichannel client servicing, automation and streamlining processes, our chatbot development services and solutions are designed to help your enterprise scale optimally and grow, organically without leaving the customers behind.
Chatbots can be used across industries for many purposes. From lead generation to feedback resolution, client servicing, lead qualification and more, chatbots can redefine the way how operations are completed in a modern business ecosystem. Chatbots can be ideally used for:
Handling repetitive procedures, efficiently
Automating tasks that require human interaction
Optimizing existing complex processes
Simplifying information sharing through conversation
Standardize complex rules and procedures
Complying with technology disruptions
Streamline BFSI operations and automate customer support with the help of chatbots and promise convenient, engaging and fun client servicing experience to your end customers.
Capabilities & Benefits
Reimagine your banking operations
Automate customer query resolution
Speed up information sharing
Optimize and automate investment management
Review and manage credit applications
Speed up money transfers and bill payments
Automate mundane/repetitive tasks like claims management across the value chain. Handle customer queries, promptly and improve customer service standards.
Capabilities & Benefits
Facilitate insurance buying and comparison
Automate advisory & claims management
Handle customer queries efficiently
Simplify HR operations and provide a more personalized experience to employees/candidates during recruitment, on-boarding and routine operations with smart chatbot assistants.
Capabilities & Benefits
Automate candidate screening process
Provide instant resolution to common queries
Streamline employee training
Speed up information sharing and internal operations
Improve the operational efficiency of supply chain system and logistics with intelligent & smart chatbots that can help with information sharing and facilitate customer support.
Capabilities & Benefits
Respond to inquiries in real time
Offer instant customer support
Provide real-time shipping information
Improve your hospitality operations while keeping guests delighted with 24x7 chatbot assistant to handle customer grievances, facilitate reservations & more.
Capabilities & Benefits
24x7 available for customers
Better customer experience
Cost-effective
Automates the routine task of guests
Real-time assistance
Chatbot helps to address the biggest challenge faced by retail and eCommerce industry- to keep customers hooked. With Chatbots, eCommerce and retail segments can:
Capabilities & Benefits
Delight customers in a better way by providing personalized experience
Interact with customers in real-time
Set price alerts
Assist in ordering products
Keep clients hooked to your offerings by solving travel/booking/general queries, in real time. Help them plan vacations, assist in bookings and do more with smart chatbots.
Capabilities & Benefits
Address client queries and complaints
Provide travel and booking recommendations
Facilitate airline ticket, hotel and cab bookings
Improve client service operations
Most patients do not engage with the hospital after receiving medication so with the help of Chatbot they get a personal touch.
Capabilities & Benefits
Help patients identify initial illness symptoms
Availability and ongoing monitoring for the patients
Automate doctor appointments, diagnosis bookings, counseling sessions
Increase the speed of delivery of the information asked
Easily scheduling of appointments
Answer general health queries
Streamline manufacturing operations by keeping stakeholders informed, providing quick resolution to queries and optimizing the process.
Capabilities & Benefits
Real-time process information sharing
Spread production-level information, automatically
Enhance inter-department communications
Streamline & automate routine operations
Enhance customer delight and provide them with valuable information, recommendations and more by automating client handling operations with chatbots.
Capabilities & Benefits
Provide real-time recommendations and suggestions
Send automated offer alerts
Gather customer feedback, automatically
Automate lead qualification with intelligent chatbots
Chatbots can revolutionize agricultural sector by streamlining information sharing related to crops, weather, market prices, planting cycles etc.
Capabilities & Benefits
Facilitate buyer/seller connections
Streamline crop/plant/fertilizer/price information sharing
Image recognition
Automated workforce
Maximize the production
Answer growing number of queries and automate your customer support operations with chatbots.
Capabilities & Benefits
Answer customer queries and enhance delight
Improve information sharing mechanism
Automate mundane client servicing operations
Take education operations to the next level by providing valuable advice, suggestions and counseling to students and other stakeholders.
Capabilities & Benefits
Offer answers to burning questions related to course curriculum
Provide career guidance and consultancy
Simplify administrative operations
Improve Parent-teacher interaction
Speed up the delivery of accurate and high-quality news pieces all over the globe with smart chatbots.
Capabilities & Benefits
Automate news creation and delivery
Gauge public opinion with real-time customer feedback gathering
Provide real-time news updates
Chatbots can automate repetitive processes, eliminate the need for human involvement and optimize operations. Here are some of the ways in which chatbots can help:
Lead Generation & Qualification
Feedback Gathering
Surveys
Job Application Screening
Personalization through Shopping Assistants
Student Evaluation
Customer Service & Support Operations
Product/Service Recommendations
Automating Appointment Schedules
Order/Service Tracking
Information Sharing
Live Agent Support
Platforms & Frameworks We Use
Over the years, our team has mastered the art of leveraging all major
disruptive technologies for development of advanced chatbots.
Channels for Text-Based Chatbots
Channels for Voice-Based Chatbots
Web Channels :- Websites, Blogs, Landing Pages
Facebook Messenger
Twilio WhatsApp
WhatsApp Business
Telegram
Skype
Line
Viber
Slack
Google Assistant / Home
Amazon Alexa
Twilio Telephone
Cortana Virtual Assistant
IConflux is one of the leading chatbot development company in India. At IConflux, we endeavor to nurture your business with ingenuity & innovation. To make the most out of the latest technology, we follow a structured chatbot development process that promotes innovation and alignment to your business goals and growth ambitions. Hire chatbot developers with us and take your business to another level.
STEP 1
Business Requirements Analysis
STEP 2
Input
Identification
STEP 3
Design
Intuitive UI
STEP 4
Crafting
Interaction
STEP 5
Building
Conservation
STEP 6
Testing and
Deployment
Case Studies
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